Hello

I’m Jeff,

an IT Professional

an Automation Nerd

a WiFi Technician

a macOS Admin

a Windows Admin

a G Suite Prodigy

an IT Everythingist

an Avid Reader

a Support Specialist

a Security Advocate

a Network Wizard

a WebDev Hobbyist

a Slack Aficionado

LinkedIn Resume

Who I am

When I was 6 I had a Buzz Lightyear toy, complete with laser beams and sound effects. In my fascination, I took it apart. When I was 14, I received my first computer. Eventually, I was able to take it apart and put it back together. I'm driven by the question "How does this work?"

Gallup believes that maximizing potential involves developing our natural talents into strengths. According to the Clifton StrengthsFinder, my #1 strength is Learning! Followed by Command, Analysis, Deliberation, and Strategy, these strengths contribute toward making informed technical decisions.

Now, with 8 years of experience working in IT, I’ve found joy in designing and implementing IT solutions that empower business, enhance workplace experience, and reduce operational cost.

What I do

I love technology and I love a challenge. I'm constantly diving deep into technical projects and learning new things because of it! Below is a list of the things I've learned so far, but this list is not exhaustive*.

If your organization requires a skill that's not on the list, I will swiftly become an expert in that skill. Just point me in the right direction!

Local Administration

  • macOS and Windows
  • iOS and Android
  • Hardware Repair
  • TCP/IP, DHCP, DNS, VLAN, VPN
  • WiFi Security and Coverage
  • Audiovisual (AV) Systems
  • Linux (CentOS and RHEL)

IT Operations

  • Help Desk / Service Desk
  • Onboarding / Training
  • Asset Management
  • Documentation
  • Procurement
  • Budgeting
  • Metrics and Reports

Cloud Administration

  • Single Sign-On
  • Identity and Access Management
  • Mobile Device Management
  • G Suite
  • Office 365
  • Slack
  • Atlassian (Jira, Confluence)

* I also dabble in dozens of hobbies, like web development! I built this website in one week using HTML, CSS, JavaScript, GitHub, and Jekyll. Check out my other dabblings at www.jeffspaulding-art.tumblr.com.

Where I’ve Worked

I've worn a lot of hats on a variety of projects. Whether it's terminating ethernet cables, deploying company-wide device management, or helping with an email problem, I'll be there!

IT Generalist
Honey Science
Jun 2018 - Jan 2019
IT Generalist
Naughty Dog
Mar 2018 - Jun 2018
Systems Administrator
Headspace
Jan 2017 - Oct 2017
IT Supervisor
CG Master Academy
Sep 2015 - Dec 2016
IT Help Center Consultant
California State University, Northridge
Sep 2014 - Sep 2015
Student Computer Technician III
University of Maine
May 2011 - Aug 2014

Where I’ve Studied

Most of my relevant experience has been gained on-the-job, but I'm always eager to gain more certificates! I'm currently looking into the Project Management Professional (PMP) Certification.

Certificate - Google IT Support Specialist
Google
2018
Bachelor of Arts - New Media
University of Maine
Aug 2008 - May 2013
Certificate - Information Technology
Unitied Technologies Center
2007

How You Can Find Me

Good news! I'm available for work! You can reach me at the following: